Privacy Policy

Effective date: 4 February 2026

Mozaik Lawyers is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. COLLECTION OF PERSONAL INFORMATION

Mozaik Lawyers collects personal information that is necessary for us to provide legal services and conduct our business. The types of personal information we may collect include:
• Your name, address, contact details, and date of birth;
• Information about your legal matter, including sensitive information where relevant;
• Financial information, including payment details;
• Any other information you provide to us in the course of our engagement.
We collect personal information directly from you, unless it is unreasonable or impracticable to do so. In some cases, we may collect information from third parties, such as government agencies, other legal professionals, or publicly available sources.

2. USE OF PERSONAL INFORMATION

Mozaik Lawyers uses personal information for the following purposes:
• To provide legal advice and services;
• To communicate with you regarding your matter;
• To comply with legal and regulatory obligations;
• To manage and improve our business operations;
• For any other purpose for which you have provided consent.
We will not use your personal information for purposes unrelated to the provision of legal services unless required or authorised by law or with your express consent.

3. DISCLOSURE OF PERSONAL INFORMATION

Mozaik Lawyers uses personal information for the following purposes:
• To provide legal advice and services;
• To communicate with you regarding your matter;
• To comply with legal and regulatory obligations;
• To manage and improve our business operations;
• For any other purpose for which you have provided consent.
We will not use your personal information for purposes unrelated to the provision of legal services unless required or authorised by law or with your express consent.

4. STORAGE AND SECURITY OF PERSONAL INFORMATION

Mozaik Lawyers takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
We store personal information in both electronic and physical formats. Electronic information is stored on secure servers, and physical records are kept in locked facilities. Access to personal information is restricted to authorised personnel.
When personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it in accordance with our legal obligations and or Client Agreement.

5. ACCESS OT AND CORRRECTION OF PERONAL INFORMATION

You have the right to request access to the personal information we hold about you. You may also request corrections to ensure the information is accurate, up-to-date, and complete.
To request access or correction, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with the APPs.
If we refuse your request for access or correction, we will provide you with written reasons for our decision and information about how you can lodge a complaint.

6. COMPLAINTS

If you believe that Mozaik Lawyers has breached the Privacy Act 1988 (Cth) or the APPs, you may lodge a complaint with us.
To make a complaint, please contact us using the details provided below. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

7. CONTACT DETAILS

For any questions, requests, or complaints regarding this Privacy Policy, please contact us at:
Mozaik Lawyers
Level 10, 95 North Quay
Brisbane Qld 4000
07 3180 0151
reception@mozaiklawyers.com.au